Service

Compass service contracts are the ideal alternative to employing an in-house engineer. It is always a comfort to know that if there are computer problems, help is quickly at hand. A friendly voice on the end of a telephone can usually solve most of your IT problems. It is nice to know that a swift and efficient engineer is always on call*

All service contracts are tailored to cater for each organisation. No matter how big or small we can provide the right service for your IT requirements.
Support options include:

• Telephone support
• Call-out agreements (2-hour, 4-hour, 8-hour, etc)
• Automatic system updates
• Pro-active maintenance
• Repair or replace options
• Crisis planning and avoidance measures
• Remote data storage
• Remote system checks

* subject to contract